Tema: . Editorial: CMP Books en 2002. Pags:128. Tela con sobrecubierta.
"Sinopsis" puede pertenecer a otra edición de este libro.
..".turn your cost-based 'call centers' into profit-building 'contact centers.' A must-read for customer service professionals and their bosses."
'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' — Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m
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Destinos, gastos y plazos de envíoLibrería: Wonder Book, Frederick, MD, Estados Unidos de America
Condición: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Nº de ref. del artículo: H04K-01787
Cantidad disponible: 1 disponibles
Librería: Once Upon A Time Books, Siloam Springs, AR, Estados Unidos de America
Hardcover. Condición: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Nº de ref. del artículo: mon0000540723
Cantidad disponible: 1 disponibles
Librería: ThriftBooks-Dallas, Dallas, TX, Estados Unidos de America
Hardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.7. Nº de ref. del artículo: G1578203066I4N00
Cantidad disponible: 1 disponibles
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Condición: Good. 1st Edition. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: 1468862-6
Cantidad disponible: 1 disponibles
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Condición: Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: 38335121-6
Cantidad disponible: 2 disponibles
Librería: WorldofBooks, Goring-By-Sea, WS, Reino Unido
Hardback. Condición: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration. Nº de ref. del artículo: GOR013716923
Cantidad disponible: 1 disponibles
Librería: AwesomeBooks, Wallingford, Reino Unido
Hardcover. Condición: Very Good. The Experience: How to Wow Your Customers and Create a Passionate Workplace This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9781578203062
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Librería: Bahamut Media, Reading, Reino Unido
Hardcover. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9781578203062
Cantidad disponible: 1 disponibles
Librería: Your Online Bookstore, Houston, TX, Estados Unidos de America
Hardcover. Condición: Like New. Signed by Author. Nº de ref. del artículo: 1578203066-5-787809
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Librería: Better World Books Ltd, Dunfermline, Reino Unido
Condición: Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Nº de ref. del artículo: 18090693-20
Cantidad disponible: 1 disponibles